Please Read Carefully.
TERMS OF USE
By clicking the “I Agree” button as part of the ordering process and by accessing and utilizing the on-line services, information, and/or materials (the “Services”) offered by HDiQ Dental you agree to the following terms and conditions of use (the “Agreement”) in connection with your use of the Services.
IF YOU DO NOT AGREE TO THESE TERMS AND CONDITIONS, THEN YOU MUST NOT USE OR ACCESS THE SERVICES.
PLEASE READ AND CONSIDER THESE TERMS OF USE CAREFULLY BEFORE USING OR ACCESSING THE SERVICES. HDiQ DENTAL RESERVES THE RIGHT, IN ITS SOLE AND ABSOLUTE DISCRETION, TO MODIFY, ALTER, AMEND, OR OTHERWISE UPDATE THESE TERMS OF USE AT ANY TIME, AND YOU AGREE TO BE BOUND BY SUCH MODIFICATIONS, ALTERATIONS, AMENDMENTS, AND/OR UPDATES.
1. Definitions.
a. “Content” shall mean all information and data, in any form whatsoever, including, without limitation, text, data, materials, graphics, photographs, and other images appearing on the HDiQ Dental website.
b. “Customer Data” shall refer to all information and data placed in the customer’s service area of the Web Site by the customer and any and all information and data incorporated in any capacity into the Web Site.
c. “Patient Data” shall refer to any and all information relating to patients, whether individually and/or collectively.
d. “Services” shall refer to all services offered by and/or on behalf of HDiQ Dental through its Web Site and any other services provided by and/or on behalf of HDiQ Dental as described in this Agreement.
e. “Web Site” shall refer to the World Wide Web Internet site operated by and/or on behalf of HdiQ Dental at the Internet web address http://www.hdiqdental.com, any web pages operated by HDiQ dental which are or can be accessed by you from that site, and any Content and/or Services offered at and/or in connection with that site.
f. “HDiQ Dental” shall include and any and all affiliated persons and/or entities.
g. “You” and/or “Your” shall refer to the user of the Web Site and/or any of the Content and/or Services offered in connection with the
Web Site. In the event that any user uses this Web Site on behalf of another person, company, corporation, organization, and/or other legal entity, “You” and “Your” shall also refer to that person, company, corporation, organization, and/or other legal entity.
2. Grant of Limited License. HDiQ Dental grants You the limited,
non-exclusive license to use the HDiQ Dental and to access the HDiQ Dental Web Site and Content, subject to the terms and conditions of this Agreement and further subject to Your compliance with any published policies, procedures, and/or restrictions governing use of the Web Site and all applicable laws. You agree to accept and use the Services and/or Content on an “as is, where is” basis—with all faults—and to use the Services and/or Content only for Your personal and/or internal business use. In no event will you transfer, license, sublicense, rent, lend, publish, distribute, and/or disseminate—or permit any third party to access or use the Web Site or the Services and/Content or to use Your passwords and/or Whitehall University identification. This license is granted solely to
You and may not be deemed to allow or authorize any third party to have access to the Web Site or the Content or to use the Services. You agree that this license shall at all times be revocable by HDiQ in its sole and absolute discretion.
3. Your Responsibilities.
a. You agree to comply with all terms and conditions of this
Agreement and all policies referenced herein and/or posted from time to time on the Web Site.
b. You agree that You will pay all fees charged by HDiQ Dental for access to the Web Site and for the use of the Services and/or Content, as determined by HDiQ Dental from time to time, including, without limitation, as reflected on the Web Site and in accordance with the terms and procedures provided therein.
c. You agree to make reasonable efforts and exercise due diligence to back-up and protect any Customer Data you store on the Web Site.
d. You agree to comply with all privacy laws and obligations with respect to Patient Data and to ensure that any and all protected health information and personally identifiable information is handled, maintained, and secured consistent with applicable law and to not release any Customer Data or Patient Data to in violation of any laws or legal obligations you may owe to anyone.
e. You agree to at all times to maintain and preserve the confidentiality of all Content and/or Services, including any and all Customer Data and Patient Data.
f. You agree to idemnify, defend and hold harmless HDiQ Dental, it's officers, employees and agents, against all liability, claims, losses or expenses, including attorney fees, to the extent that the liability, damages, losses or costs are caused by, or relate to your negligence, willful misconduct, your acts or omissions or those of your agents.
4. Limitations on Usage.
a. You shall not permit
anyone else to access or use the Content and/or Services, without the
prior, written permission of HDiQ Dental.
b. You shall use the
Web Site and all Content and Services only for legitimate personal or
internal business use. In no event shall You allow any third party to
access or store any Customer Data, Patient Data, or other information
on the Web Site.
c. You agree to comply with all applicable
laws of any nature whatsoever relating to Your use of the Web Site and
any Content and Services, including, without limitation, all laws
concerning privacy, security, the use and transmission of electronic
communications, and the use and disclosure of any applicable
information—including Customer Data and/or Patient Data. When you
choose a program either video or audio from the HDiQ Dental website,
HDiQ Dental grants you a limited, revocable, non-exclusive,
non-transferable license to download or stream such HDiQ Dental content
to your computer and/or your Device(s) solely for your personal
non-commercial use. You shall not copy, reproduce, distribute or use
the HDiQ Dental Content in any other manner. You shall not sell,
transfer, lease, modify, distribute or publicly perform the HDiQ Dental
content in any manner and you shall not exploit it commercially. Do not
(A) decompile, disassemble, or reverse engineer the HDiQ Dental Content
or attempt to do so; or (B) modify the HDiQ Dental Content or create
any derivative works there from. This license to the HDiQ Dental
Content you Purchase will continue for as long as your copy of HDiQ
Dental Content exists pursuant to and in accordance with the terms and
conditions of this Agreement.
d. You agree that you will never
use the Web Site or any of the Content or Services for: (i) the
purpose of sending any unwanted or unsolicited messages or e-mails (or
Spam); (ii) sending, using, or storing any unlawful materials,
including obscene materials, any defamatory or slanderous materials, or
any materials harmful to children or other classes of persons protected
under applicable law; (iii) sending or storing any data or information
which is designed to be harmful or damaging to any computer or
electronic systems, including, without limitation, any viruses, worms,
Trojan Horses, or other harmful computer software, codes, files,
scripts, or programs; (iv) doing or permitting anything designed to
disrupt the Web Site, the Content, the Services, and/or any other
computer systems or services or to wrongfully interfere with the
business interests or prospective business interests of any person
and/or entity; or (v) purposes of gaining and/or attempting to gain
unauthorized access to any computer or computer system.
e.
You acknowledge and agree that no information or materials comprising
and/or obtained through or in connection with the Content and/or
Services is intended to constitute or be relied upon as professional
advice, and You agree that You will consult appropriate professionals
for any professional advice and/or services You require—including,
without limitation, tax and accounting professionals, human resource
professionals, business consultants, health care professionals, and
attorneys.
5. Third-Party Sites. From time to time, HDiQ
Dental may permit You to access third-party web sites and other
Internet services from its Web Site. You understand and acknowledge
that HDiQ Dental has no control over the data or services offered by
such third-party web sites. You acknowledge that HDiQ Dental shall
have no liability or responsibility for damages or losses caused by
such third-party services or web sites, nor for any Customer Data that
may be lost or damages incurred by or as a result of accessing such
sites.
6. Intellectual Property Ownership. Any and all
intellectual property rights related to the Content, Services, and Web
Site, including without limitation, any patent, trademark, copyright,
and trade secret rights, are and shall at all times remain the property
of HDiQ Dental. Notwithstanding the foregoing, nothing in this
Agreement shall give HDiQ Dental any ownership of any Customer Data
stored on HDiQ Dental Web Site or servers. You also agree and
acknowledge that you have read and are in agreement with the Copyright
and Trademark Notice posted by HDiQ Dental on its Web Site.
7. Payment.
a.
You agree that you will pay timely, and that we may charge your credit
card for any HDiQ Dental subscription, accessory, and for any
additional amounts (including any taxes and late fees, as applicable)
as may be accrued by or in connection with your HDIQ Dental Account(s).
YOU ARE RESPONSIBLE FOR THE TIMELY PAYMENT OF ALL FEES AND FOR
PROVIDING HDiQ Dental WITH A VALID CREDIT CARD FOR PAYMENT OF ALL HDiQ
Dental FEES. All HDiQ Dental Fees will be billed to the credit card you
designated during the registration process. If you want to designate a
different credit card or there is a change in your credit card status,
you must change your credit card information online at the "My Account"
section of the HDiQ Dental Web Site or by contacting Customer Service
at (800) 460-4030. (There may be a temporary disruption in the ability
to use the HDiQ Dental Service until HDiQ Dental can verify the
validity of the new credit card information.) Your use of the HDiQ
Dental Service includes the ability to enter into agreements and/or to
make Purchases electronically. YOU ACKNOWLEDGE THAT YOUR ELECTRONIC
SUBMISSIONS CONSTITUTE YOUR AGREEMENT AND INTENT TO BE BOUND BY SUCH
AGREEMENTS AND TO PAY FOR YOUR PURCHASES AND APPLIES TO ALL ELECTRONIC
COMMUNICATIONS AND RECORDS RELATING TO ALL TRANSACTIONS YOU ENTER INTO
ON THIS SITE. YOU CONSENT TO HDiQ Dental PROVIDING YOU ANY INFORMATION
THAT HDiQ Dental IS REQUIRED TO SEND YOU REGARDING YOUR AGREEMENT,
PURCHASES AND OTHER TRANSACTIONS IN ELECTRONIC FORM. HDiQ Dental MAY
PROVIDE REQUIRED INFORMATION TO YOU (1) VIA E-MAIL AT THE E-MAIL
ADDRESS YOU SPECIFIED IN YOUR HDiQ Dental MEMBERSHIP SUBMISSION, (2) BY
ACCESS TO AN HDiQ Dental WEBSITE THAT WILL BE DESIGNATED IN AN E-MAIL
NOTICE SENT TO YOU AT THE TIME THE INFORMATION IS AVAILABLE, OR (3) BY
ACCESS TO AN HDiQ Dental WEBSITE THAT WILL BE GENERALLY DESIGNATED IN
ADVANCE FOR SUCH PURPOSE. YOU MAY REQUEST PAPER COPIES, WITHDRAW YOUR
CONSENT, OR UPDATE YOUR E-MAIL ADDRESS by clicking the contact us and
sending an email to us.
b. There will be no refunds
provided unless authorized in writing by an authorized representative
of HDiQ Dental. If You purchase a web site as part of the Services
provided by HDiQ Dental and are not completely satisfied with the web
site You may cancel on the user subscription page. A 30-day notice of
cancellation is required. If You cancel less than 30 days prior to the
next billing cycle You will be billed for the following month on the
day you cancel. Any credits remaining in your account will expire one
year from the date You first subscribed to HDiQ Dental.
c.
Upgrading/Downgrading membership. At any time you wish to upgrade your
monthly membership or downgrade your monthly membership You may do so.
You may change the level of membership on the membership page by
selecting the level of service you wish to have. The new membership
will take affect at your next billing cycle. Yearly memberships can
only be downgraded or upgraded at the next yearly renewable date.
d.
In the event HDiQ Dental finds it necessary to collect any amount(s)
due and owing by You, You agree to pay a late fee of ten percent (10%)
of the amount(s) due or fifty dollars ($50.00), whichever is greater,
for the additional time and effort which may be required to collect
and/or process any such payment from You. In addition, any amount(s)
not timely paid when due will incur interest at the rate of eighteen
percent (18%) per year until fully paid. You also agree to separately
pay all costs of collection incurred by HDiQ Dental, including, without
limitation, reasonable attorneys’ fees—whether or not a lawsuit or
claim(s) governed by arbitration is filed.
8. Term. This
Agreement shall commence upon the date You first access the Web Site or
use the Content and/or Services and shall continue in full force and
effect until terminated as provided for in this Agreement.
9. Termination.
a. Termination by You. You may terminate this Agreement at any time by
giving notice of termination to HDiQ Dental with a 30-day notice. If
Your request is received 30 days before your next billing cycle, your
cancellation will be effective at the end of that month. If You cancel
less than 30 days prior to the next billing cycle You will be billed
for the following month on the day you cancel.
b. Termination by HDiQ Dental.
i. HDiQ Dental may terminate this Agreement for convenience at any time
by giving you not less than 30 days notice of termination.
ii. HDiQ Dental may terminate this Agreement at any time upon Your
material breach of this Agreement which breach is not cured within the
following time periods: (a) in the event of breach for non-payment,
fifteen (15) days following notice of non-payment; (b) except as
otherwise provided below, any other breach of this Agreement, below,
thirty (30) days after notice of such breach.
iii. HDiQ
Dental may terminate this Agreement immediately upon giving notice to
You in the event of any breach of the provisions of paragraph 4
(Limitations on Usage) which breach affects or which in HDiQ Dental
reasonable judgment may affect HDiQ Dental computer system or any
third-party’s computer system or which may adversely impact HDiQ Dental
ability to provide the Content and/or Services.
iv. HDiQ Dental may terminate this Agreement immediately upon Your
filing for protection under any bankruptcy or insolvency laws, or any
involuntary action filed against You under such laws, which is not
dismissed within twenty (20) days of the involuntary filing.
10. Representation and Warranties.
a.
You represent and warrant that You have the full power and authority to
enter into this Agreement. If this Agreement is entered into on behalf
of a person, corporation, company, organization, or other legal entity,
the person signing up for Services on behalf of the company,
corporation, or other legal entity represents and warrants that he or
she has the full power and authority to enter into this Agreement on
behalf of such person, company, corporation, organization, or other
legal entity.
b. HDiQ Dental represents and warrants that it will provide the
Services
in accordance with general industry standards applicable to the
Services and that it will in good faith endeavor to ensure that such
Services will substantially conform to the description of its Services
generally published from time to time by HDiQ Dental.
c. HDiQ
Dental will use commercially reasonable efforts, in accordance with
industry standards, to make the Services available on a consistent and
regular basis.
d. NOTWITHSTANDING THE FOREGOING, HDiQ Dental
DOES NOT MAKE, AND HEREBY EXPRESSLY DISCLAIMS TO THE FULLEST EXTENT
PERMITTED BY LAW, ANY AND ALL OTHER WARRANTIES WITH REGARD TO THE WEB
SITE, THE CONTENTS, AND THE SERVICES, INCLUDING, WITHOUT LIMITATION,
ANY IMPLIED REPRESENTATIONS OR WARRANTIES OF MERCHANTABILITY OR FITNESS
FOR ANY PARTICULAR PURPOSE.
e. HDiQ Dental MAKES NO REPRESENTATIONS, AND HEREBY EXPRESSLY DISCLAIMS, ANY AND ALL WARRANTIES WITH
REGARD
TO THE RELIABILITY, TIMELINESS, QUALITY, ACCURACY, OR COMPLETENESS OF
THE CONTENT AND/OR SERVICES CONTAINED IN AND/OR ACCESSIBLE THROUGH THE
WEB SITE. HDiQ Dental DOES NOT WARRANT OR REPRESENT A THAT (A) THE USE
OF THE SERVICES WILL BE SECURE, TIMELY, UNINTERRUPTED, OR ERROR-FREE,
OR THAT IT WILL OPERATE WITH ANY OTHER HARDWARE, SOFTWARE, SYSTEM, OR
DATA; (B) THE SERVICES WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS; (C)
ANY STORED CUSTOMER DATA WILL BE ACCURATE OR RELIABLE; (D) THE QUALITY
OF ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIALS OBTAINED BY
YOU WILL MEET YOUR REQUIREMENTS OR EXPECTATION; (E) ERRORS OR DEFECTS
WILL BE CORRECTED; (F) THE SERVICES
OR SERVER(S) THAT MAKE THE
SERVICE AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS; OR
(G) THE SERVICES, WEB SITE, AND/OR CONTENT ARE NON-INFRINGING. THE
SERVICES AND ALL CONTENT AND SERVICES ARE PROVIDED TO YOU ON AN “AS IS,
WHERE IS” BASIS.
f. HDiQ Dental Content and/or Services may
be subject to limitations, delay, and other problems inherent in use of
the Internet.
11. Limitations on Remedies. In no event shall
HDiQ Dental be liable for any indirect or consequential damages—or any
economic losses, even if
HDiQ Dental has been advised of the
possibility of such damages. In no event shall HDiQ Dental liability
exceed the amount paid by You to HDiQ Dental.
12. Indemnification.
a.
You agree to indemnify, defend, and hold harmless HDiQ Dental and its
employees, agents, representatives, officers, and directors from and
against any claims, demands, actions, causes ofaction, and/or
liabilities, arising out of or related in any way to: (i) a claim that
Your Customer Data infringes any rights of or has caused harm to a
third party; or (ii) any breach by You of this Agreement or any
representation or warranty made by You in this Agreement.
13. Privacy.
a. You acknowledge that such privacy policies as are published by
HDiQ
Dental from time to time are incorporated into this Agreement,
including the Privacy Policy contained on the Web Site. You further
acknowledge and agree that HDiQ Dental may change or update said
Privacy Policy from time to time and that any new and/or revised
policies shall be deemed incorporated herein ten (10) days after such
new and/or revised policies are posed on the Web Site.
b. Collected Information:
i. HDiQ Dental may require You to provide HDiQ Dental with certain
contact information, such as name, address, telephone number, and
e-mail address, and certain financial information, including credit
information, billing name and address, and credit card information. If
You are a company, corporation, or other legal entity (“Company”),
additional information may be required, such as Company financial
information and financial history, sales revenue, number of employees,
and Company contact information. You can update personal information
through the Web Site from time to time. You will have the opportunity
to review personal information through the Web Site.
ii.
HDiQ Dental uses the information it collects for the purpose of
providing the Content and Services. HDiQ Dental may also use this
information for the purpose of marketing, promoting, and providing
additional Services to You and to provide information about the Web
Site, Content, and Services to You or others.
iii. HDiQ
Dental may also provide information about other services and products
offered by business partners. You can opt out of receiving such
promotions and marketing materials by indicating this when You sign up
for Services or by notifying HDiQ Dental of Your decision to opt out of
receiving further promotional information. HDiQ Dental will not provide
personal or financial information about any customer to any third
party—provided, however that HDiQ Dental may provide Your financial
information to credit card companies in connection with the
administration or payment of Your account, in the event any payment is
the subject of inquiry or dispute by the by the credit card company or
You. In addition, HDiQ Dental may disclose Your personal and financial
information and account information to the extent necessary to collect
any sum due by You to HDiQ Dental. In addition, HDiQ Dental may
disclose any information that it is required to disclose pursuant by
law or as required by a court order.
c. Customer Stored Information:
i. HDiQ Dental allows You to store certain information in the Customer
Data section of the Web Site. This information is stored by You. This
information is not disclosed by HDiQ Dental to any third party. HDiQ
Dental will not permit any third party to access, modify, or alter the
Customer Data. HDiQ Dental and its employees may access such
information, but only for purposes of maintaining the Web Site and
Services.
ii. HDiQ Dental takes reasonable steps in
accordance with applicable industry standards to maintain the security
of its Web Site, as described in its Security Policy. However, the
nature of the Internet is that no one can guarantee the security of all
information stored on any Internet site. You are advised to review
HDiQ Dental Security Policy.
iii. Not withstanding the
foregoing, HDiQ Dental will disclose any information that it is
required to disclose by law or by court order.
d. Cookies:
i. When You interact with the Web Site and Services, HDiQ Dental
computers send a “cookie” to Your computer. A cookie is a computer
file that identifies You to the Web Site as a previous user of the Web
Site, Content, and/or Services.
ii. Cookies are used by
HDiQ Dental to simplify Your use of the Web Site and Services. You may
disable their Web browser’s ability to store cookies on Your computer;
however this may affect Your ability to use the Web Site and Services
and may limit Your ability to perform certain function though the Web
Site.
14. Security.
a. You acknowledge that such
security policies as are published from time to time by HDiQ Dental
(the “Security Policy”) are incorporated into this Agreement. You
further acknowledge and agree that HDiQ Dental may change or update
said Security Policy from time to time and that such new and/or revised
policies shall be deemed to be incorporated herein ten (10) days after
such new and/or revised policies are posted on the Web Site.
b.
HDiQ Dental has security measures in place to help protect against the
loss, misuse, and alteration of Customer Data stored at the HDiQ Dental
Web Site. When the Web Site is accessed using the “https://” protocol,
Secure Socket Layer (SSL) Technology protects information using both
server authentication and encryption to help ensure that the Customer
Data is safe and secure. In addition, HDiQ Dental uses customer
identifiers and passwords to limit access to the Web Site. These
safeguards help to prevent unauthorized access, maintain data accuracy,
data security and ensure appropriate use of the Customer Data. You are
solely responsible for maintaining the confidentiality and security of
your passwords. You may not divulge your password to anyone else or use
anyone else's password or HDiQ Dental Account. You are entirely
responsible for all activities that occur on or through your HDiQ
Dental Account(s), and you agree to notify us immediately about any
unauthorized use of HDiQ Dental Accounts or any breach of security. You
agree that we will not be responsible for any losses incurred in
connection with any misuse of passwords and you further agree that we
will have no responsibility whatsoever for your failure to comply with
this Paragraph. Your breach of this Paragraph may result in immediate
termination of your HDiQ Dental Account(s), and may also subject you to
criminal or civil liability.
c. Notwithstanding the foregoing,
the nature of the Internet is such that no security system can fully
guarantee the security of data stored on the Internet. You are advised
to regularly maintain back-ups of all data stored on the Web Site. You
shall not violate or attempt to violate the security of the HDiQ Dental
Website. Accordingly, you shall not: (i) access data or materials not
intended for you; (ii) log into a server or account which you are not
authorized to access; or (iii) attempt to probe, scan or test the
vulnerability of a system or network or to breach security or
authentication measures without proper authorization. Violations of
system or network security may result in civil or criminal liability.
We reserve the right to investigate occurrences which may involve such
violations and may involve, and cooperate with, law enforcement
authorities in prosecuting users who have participated in such
violations. You agree that it is your responsibility to install
anti-virus software and related protections against viruses, Trojan
horses, worms, time bombs, cancelbots or other computer programming
routines or engines that are intended to damage, destroy, disrupt or
otherwise impair a computer's functionality or operation which may be
transferred to your computer via the HDiQ Dental website.
15.
Related Policies. From time to time, HDiQ Dental may adopt reasonable
policies governing the use of the Web Site and/or its Contents and
Services. You agree to comply with all such policies, as such may be
added and/or amended from time to time. At HDiQ Dental option, a
violation of any such policies may be considered a breach of this
Agreement and may subject You to any and all remedies for breach as
provided in this Agreement.
16. General Provisions:
a.
Notices: Except as otherwise provided in this Agreement, all notices
required or permitted under this Agreement shall be in writing and
shall be sent by certified U.S. Mail (return receipt requested),
overnight courier, or by electronic mail. Notices shall be deemed
effective, if by mail, five (5) days after deposit in the mail as
certified mail, postage prepaid, on the date of delivery, if sent by
overnight courier or electronic mail at the address listed by You on
Your account information. Where specifically provided in this
Agreement, notice to You shall be effective by posting a notice on the
Web Site as provided in this Agreement the next business day after such
posting.
b. Attorneys’ Fees. In the event any litigation or
arbitration is brought due to a breach of this Agreement, the
prevailing party in such action shall recovery its court costs or
arbitration costs and reasonable attorneys’ fees from the other party.
c. Governing Law and Jurisdiction. This Agreement is governed by
the laws of the State of Texas and the United States of America—
without reference to choice of law principles. In the event any
litigation is brought related to or arising out of this Agreement, You
agree that such action shall be brought in the state or federal courts
located in Collin County, Texas. All parties hereby consent to
the jurisdiction and venue of such courts.
d.
Severability and Waiver. The failure of HDiQ Dental to exercise or
enforce any right or provision of this Agreement shall no constitute a
waiver or estoppel in connection with such right or provision. If any
provision of this Agreement is found by a court of competent
jurisdiction to be invalid, the parties nevertheless agree that the
court should endeavor to give effect to the parties’ intention(s) as
reflection in the provision, and that the other provisions of this
Agreement shall remain in full force and effect.
e. Limitation of Actions. You agree that regardless of any statute or
law to the contrary, any claim(s) and/or cause(s) of action against
HDiQ
Dental arising out of or related in any way to this Agreement,
including, without limitation, Your use of the Content and/or Services,
must be filed within one (1) year after such claim(s) and/or cause(s)
of action accrued—or be forever barred.
f. Third-Party
Beneficiaries. There are no intended third-party beneficiaries of this
Agreement, and no rights or remedies in favor of third parties are
created or contemplated as being created by any of the provisions set
forth herein.
17. Policy on HDiQ Dental Subscription Plans
HDiQ
Dental offers various plans for using and paying for the HDiQ Dental
Service, including but not limited to those described below. All such
plans for using and paying for the HDiQ Dental Service shall be
referred to herein, collectively, as "HDiQ Dental Plan(s)".
A. HDIQ
Dental Membership Plans. The HDiQ Dental Membership Plans are generally
comprised of plans that are automatically renewable on monthly or
annual basis. An initial registration fee will be charged when You join
any one of the HDiQ Dental Membership Plans. The standard HDiQ Dental
Membership Plans include Monthly or Yearly Silver, Monthly or Yearly
Gold and Monthly or Yearly Platinum (collectively, "Standard Membership
Plans"). At the end of each month or year, your HDiQ Dental Membership
Plan will automatically renew for a continuous (1) month or year term
thereafter, until terminated by you in accordance with this Policy on
HDiQ Dental Content Plans. Each month, on the monthly renewal date
“Monthly Renewal Date” of the day you signed up for any monthly HDiQ
Dental Membership Plan or each year on the yearly anniversary date of
the day you signed up for any yearly HDiQ Dental Membership Plan
"Yearly Renewal Date", HDiQ Dental will charge your credit card the
relevant monthly fee or yearly fee, as applicable, for your chosen HDiQ
Dental Membership Plan (the "Monthly Fee or Yearly Fee").
C.
Standard Membership Plans. Standard HDiQ Dental Membership Plans
consist of (i) the Silver Membership Plan, (ii) the Gold Membership
Plan, and (iii) the Platinum Membership Plan (iv) Yearly Silver
Membership Plan (v) Yearly Gold Membership Plan (vi) Yearly Platinum
Membership Plan, (vii) single credits, as further described below.
0.
Monthly Silver Membership Plan. The Monthly Silver Membership Plan is
available only on a monthly basis and is automatically renewable until
terminated by you in accordance with this Policy on HDiQ Dental Content
Plans. Each month, on the Monthly Renewal Date, HDiQ Dental will charge
your credit card the relevant Monthly Fee for the Monthly Silver
Membership Plan. Those who have joined the Monthly Silver Membership
Plan ("Monthly Silver Members") are entitled to a number of Membership
Credits (defined below), specified at the time you join, with which you
can purchase HDiQ Dental Content on the HDiQ Dental Web Site. Monthly
Silver Members, will also have the ability to keep the number of HDiQ
Dental Rollover Credits specified at the time of joining, so long as
their Monthly Silver Membership Plan is in effect. Monthly Silver
Members will also receive access to an HDiQ Dental members only online
chat room and complimentary Subscription to HDiQ Dental monthly
newsletter, determined by HDiQ Dental, in its sole discretion.
0.
Monthly Gold Membership Plan. The Monthly Gold Membership Plan is
available only on a monthly basis and is automatically renewable until
terminated by you in accordance with this Policy on HDiQ Dental Content
Plans. Each month, on the Monthly Renewal Date HDiQ Dental will charge
your credit card the relevant Monthly Fee for the Monthly Gold
Membership Plan.. Those who have joined the Monthly Gold Membership
Plan (“Monthly Gold Members”) entitles you to a number of Membership
Credits (defined below), specified at the time you join, with which you
can purchase HDiQ Dental Content on the HDiQ Dental Site. Monthly Gold
Members, will also have the ability to keep the number of HDiQ Dental
Rollover Credits specified at the time of joining, so long as their
Monthly Gold Membership Plan is in effect. Monthly Gold Members will
also receive access to an HDiQ Dental members only online chat room and
complimentary Subscription to HDiQ Dental monthly newsletter,
determined by HDiQ Dental, in its sole discretion.
0. Monthly
Platinum Membership Plan. The Monthly Platinum Membership Plan is
available only on a monthly basis and is automatically renewable until
terminated by you in accordance with this Policy on HDiQ Dental Content
Plans. Each month, on the Monthly Renewal Date HDiQ Dental will charge
your credit card the relevant Monthly Fee for the Monthly Platinum
Membership Plan. Those who have joined the Monthly Platinum Membership
Plan (“Monthly Platinum Members”) entitles you to a number of
Membership Credits (defined below), specified at the time you join,
with which you can purchase HDiQ Dental Content on the HDiQ Dental
Site. Monthly Platinum Members, will also have the ability to keep the
number of HDiQ Dental Rollover Credits specified at the time of
joining, so long as their Monthly Platinum Membership Plan is in
effect. Monthly Platinum Members will also receive access to an HDiQ
Dental members only online chat room and complimentary Subscription to
HDiQ Dental monthly newsletter, determined by HDiQ Dental, in its sole
discretion.
0. Yearly Silver Membership Plan. The Yearly Silver
Membership Plan is available only on a yearly basis and is
automatically renewable until terminated by you in accordance with this
Policy on HDiQ Dental Content Plans. Each year on the Yearly Renewal
Date, HDiQ Dental will charge your credit card the relevant Yearly Fee
for the Yearly Silver Membership Plan. Those who have joined the Yearly
Silver Membership Plan ("Yearly Silver Members") are entitled to a
number of Membership Credits (defined below), specified at the time you
join, with which you can purchase HDiQ Dental Content on the HDiQ
Dental Web Site. Yearly Silver Members will also receive access to an
HDiQ Dental members only online chat room and complimentary
Subscription to HDiQ Dental monthly newsletter, determined by HDiQ
Dental, in its sole discretion.
0. Yearly Gold Membership Plan.
The Yearly Platinum Membership Plan is available only on a yearly basis
and is automatically renewable until terminated by you in accordance
with this Policy on HDiQ Dental Content Plans. Each year on the Yearly
Renewal Date HDiQ Dental will charge your credit card the relevant
Yearly Fee for the Yearly Platinum Membership Plan. Those who have
joined the Yearly Platinum Membership Plan (“Yearly Platinum Members”)
entitles you to a number of Membership Credits (defined below),
specified at the time you join, with which you can purchase HDiQ Dental
Content on the HDiQ Dental Site. Yearly Platinum Members will also
receive access to an HDiQ Dental members only online chat room and
complimentary Subscription to HDiQ Dental monthly newsletter,
determined by HDiQ Dental, in its sole discretion.
0. Yearly
Platinum Membership. The Yearly Platinum Membership Plan is available
only on a yearly basis and is automatically renewable until terminated
by you in accordance with this Policy on HDiQ Dental Content Plans.
Each year on the Yearly Renewal Date HDiQ Dental will charge your
credit card the relevant Yearly Fee for the Yearly Platinum Membership
Plan. Those who have joined the Yearly Platinum Membership Plan
(“Yearly Platinum Members”) entitles you to a number of Membership
Credits (defined below), specified at the time you join, with which you
can purchase HDiQ Dental Content on the HDiQ Dental Site. Yearly
Platinum Members will also receive access to an HDiQ Dental members
only online chat room and complimentary Subscription to HDiQ Dental
monthly newsletter, determined by HDiQ Dental, in its sole discretion.
0.
Single Credits. Single credits may be used to supplement credits
within a membership or used without a membership. Single credits must
be used at time of purchase.
D. Custom Membership Plans. HDiQ
Dental may, in its sole discretion, offer from time to time certain
custom membership plans, the terms of which may vary from the Standard
Membership Plans. Such variations will be set forth in the plan
description at the time of purchase. Except as expressly set forth in
such plan description, all of the terms and conditions of this
Agreement, including but not limited to this Policy on HDiQ Dental
Content Plans, shall govern.
F. Trial Offers. HDiQ Dental may, in
its sole discretion, make available free or paid trial offers to
registered users and others for a Monthly Silver Membership (a "Trial
Offer"). Trial Offers are generally for a short period of time (e.g.,
thirty (30) days) and are available for free or for a separate fee. The
length and cost of the Trial Offer will be specified at the time of
joining. Those who participate in a Trial Offer ("Trial Members" and
together with Silver Members, Gold Members and Platinum Members,
collectively "Members") will have all of the same membership benefits
as the related Silver Membership Plan. Trial Members may switch to a
Membership Plan during their Trial Offer period, subject to the rules
relating to upgrading and downgrading specified in Paragraph G below.
Upon expiration of any trial period, you will automatically be joined
into the related Silver Membership Plan and HDiQ Dental will charge
your credit card the relevant Monthly Fee or Annual Fee, as applicable.
Trial Offers are limited to one per household.
G. Credits. Upon
joining or renewing an HDiQ Dental Plan, or for other reasons specified
at the time you joined your membership Monthly and Yearly Silver, Gold
and Platinum Members receive credits, which may be used for purchasing
HDiQ Dental Content on the HDiQ Dental Site ("Credits"). Credits
include, without limitation, Membership Credits, Complimentary Credits,
Gift Credits and Trial Bonus Credits, as specified below.
0.
Membership Credits. "Membership Credits" are those Credits which
Silver Gold and Platinum Members receive on a monthly or yearly basis
to purchase HDiQ Dental Content on the HDiQ Dental Web Site. The number
of Membership Credits you receive depends on the level and type of HDiQ
Dental plan and is specified at the time you joined your membership.
For Monthly Memberships depending on the level and type of your HDiQ
Dental Plan, Membership Credits will be available for you to use for
purchases for the period of time specified when you received such
Credits, however, a certain number of Credits will be available for you
to use for purchases as long as you remain a member ("HDiQ Dental
Rollover Credits"). The number of HDiQ Dental Rollover Credits varies
depending on the level and type of your HDiQ Dental Plan and will be
specified at the time you joined your membership. Any Membership
Credits that you have over and above your allotted HDiQ Dental Rollover
Credits on your Monthly Renewal Date will automatically expire.
0.
Complimentary Credits. "Complimentary Credits" are those Credits which
members may receive through, without limitation, goodwill, member
anniversaries, no-risk listen/view opportunities, or in other
situations, in each case as determined by HDiQ Dental, in its sole
discretion. Complimentary Credits expire three hundred sixty-five (365)
days after the date of issue.
0. Trial Bonus Credits. "Trial
Bonus Credits" are those Credits, which members receive as part of a
Trial Offer. Trial Bonus Credits expire in the same manner as
Membership Credits.
H. Upgrading or Downgrading a Plan. You
may upgrade your HDiQ Dental Membership Plan category on the HDiQ
Dental Site by selecting a higher level plan on the subscription home
page. You may downgrade your HDiQ Dental Membership Plan by clicking on
a lower level plan on the subscription home page. Such HDiQ Dental
Account changes will be effective at the next monthly renewal date.
You agree to pay any additional fees that may be applicable to your new
HDiQ Dental Plan. HDiQ Dental Plans may be upgraded or downgraded more
specifically as follows:
0. Monthly Silver Membership Plan.
Upgrades. Monthly Silver Members can upgrade to either a Monthly Gold
Membership Plan or a Monthly Platinum Membership Plan. Any available
Credits that a Silver Member has accumulated will be transferred to
such new membership plan, and may become HDiQ Dental Rollover Credits
in accordance with the rules for such new membership plan. Upon any
upgrade, HDiQ Dental will charge your credit card the relevant
additional fee for the Monthly Gold Membership Plan. Monthly Silver
Members cannot downgrade.
0. Monthly Gold Membership Plans.
Upgrades. Monthly Gold Members can upgrade to a Monthly Platinum
Membership Plan. Any available Credits, including any HDiQ Dental
Rollover Credits, that a Monthly Gold Member has accumulated will be
transferred to such new upgraded membership plan, and may become HDiQ
Dental Rollover Credits in accordance with the rules for such new
membership plan. Upon any upgrade, HDiQ Dental will charge your credit
card the relevant additional fee for the Platinum Membership Plan.
Downgrades. Gold Members can downgrade to a Monthly Silver Membership
Plan. Any available Credits, including any HDiQ Dental Rollover Credits
that a Monthly Gold Member has accumulated and have not expired will be
transferred to such new downgraded membership plan, in accordance with
the rules for such new membership plan.
0. Monthly Platinum
Membership Plans. Upgrades. Monthly Platinum Members cannot upgrade to
any other Membership Plan. Downgrades. Monthly Platinum Members can
downgrade to either a Monthly Gold Membership Plan or a Monthly Silver
Membership Plan. Any available Credits, including any HDiQ Dental
Rollover Credits that a Monthly Platinum Member has accumulated and
that have not expired will be transferred to such new downgraded
membership plan, in accordance with the rules for such new membership
plan.
I. Arbitration Policy
HDIQ is a business involved in interstate commerce. As such, this policy is governed by the Federal Arbitration Act, 9 USC 1 et seq.
You and HDIQ agree to submit to binding arbitration any dispute, claim, or controversy that may arise between You and HDIQ arising out of or in connection with this AGREEMENT, Your use of the website or HDIQ services or products, or the termination of this AGREEMENT.
You acknowledge and confirm and understand that this Arbitration Policy is a condition of continued use of HDIQ services or products including but not limited to its website and that by continuing to use HDIQ services and products after being presented with this Arbitration Policy, You are subject to this arbitration agreement.
You and HDIQ further acknowledge that this arbitration agreement is supported by consideration, including the mutual requirement to arbitrate disputes and the continuing use of HDIQ services and products.
The arbitration provided herein shall be conducted through the American Arbitration Association in Dallas, Texas, pursuant to the American Arbitration Association’s Dispute Rules relating to Arbitration.
The arbitration shall be conducted before one arbitrator and the decision of the arbitrator shall be binding, conclusive, and enforceable on the Company and Associate.
• The arbitrator shall be selected pursuant to Rules of the American Arbitration Association or by agreement of the Company and the Associate.
• At the request of either party, the arbitrator shall authorize the service of subpoenas for the production of documents or attendance of witnesses.
The party that substantially prevails in the arbitration shall be entitled to recover from the other party all arbitration fees and reasonable attorneys’ fees incurred by the party, as provided for by law.
In the event that You or HDIQ believe it is necessary to obtain injunctive relief, that party shall be entitled to seek such injunctive relief from an appropriate federal or state court without waiving the party’s rights under this arbitration agreement; provided, however, that the sole relief that shall be sought from a court shall be injunctive relief, leaving all other issues to be resolved by arbitration.
This arbitration agreement may not be retroactively changed by the HDIQ. HDIQ may only change/amend this Arbitration Policy by providing notice of such changes/amendments to its users and such changes/amendments may only be prospectively made.